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QUESTION 31
The Chief Executive Officer (CEO) of a corporation decided to move all email to a cloud computing environment.
The Chief Information Security Officer (CISO) was told to research the risk involved in this environment.
Which of the following measures should be implemented to minimize the risk of hosting email in the cloud?

A.    Remind users that all emails with sensitive information need be encrypted and physically
inspect the cloud computing.
B.    Ensure logins are over an encrypted channel and obtain an NDA and an SLA from the
cloud provider.
C.    Ensure logins are over an encrypted channel and remind users to encrypt all emails that
contain sensitive information.
D.    Obtain an NDA from the cloud provider and remind users that all emails with sensitive
information need be encrypted.

Answer: B

QUESTION 32
Due to a new regulation, a company has to increase active monitoring of security-related events to 24 hours a day.
The security staff only has three full time employees that work during normal business hours. Instead of hiring new security analysts to cover the remaining shifts necessary to meet the monitoring requirement, the Chief Information Officer (CIO) has hired a Managed Security Service (MSS) to monitor events.
Which of the following should the company do to ensure that the chosen MSS meets expectations?

A.    Develop a memorandum of understanding on what the MSS is responsible to provide.
B.    Create internal metrics to track MSS performance.
C.    Establish a mutually agreed upon service level agreement.
D.    Issue a RFP to ensure the MSS follows guidelines.

Answer: C

QUESTION 33
A system administrator needs to develop a policy for when an application server is no longer needed.
Which of the following policies would need to be developed?

A.    Backup policy
B.    De-provisioning policy
C.    Data retention policy
D.    Provisioning policy

Answer: C

QUESTION 34
After a security incident, an administrator revokes the SSL certificate for their web server www.company.com.
Later, users begin to inform the help desk that a few other servers are generating certificate errors: ftp.company.com, mail.company.com, and partners.company.com.
Which of the following is MOST likely the reason for this?

A.    Each of the servers used the same EV certificate.
B.    The servers used a wildcard certificate.
C.    The web server was the CA for the domain.
D.    Revoking a certificate can only be done at the domain level.

Answer: B

QUESTION 35
A wholesaler has decided to increase revenue streams by selling direct to the public through an on-line system.
Initially this will be run as a short term trial and if profitable, will be expanded and form part of the day to day business.
The risk manager has raised two main business risks for the initial trial:

1. IT staff has no experience with establishing and managing secure on-line credit card processing.
2. An internal credit card processing system will expose the business to additional compliance requirements.

Which of the following is the BEST risk mitigation strategy?

A.    Transfer the risks to another internal department, who have more resources to accept the
risk.
B.    Accept the risks and log acceptance in the risk register.
Once the risks have been accepted close them out.
C.    Transfer the initial risks by outsourcing payment processing to a third party service provider.
D.    Mitigate the risks by hiring additional IT staff with the appropriate experience and
certifications.

Answer: C

QUESTION 36
An administrator notices the following file in the Linux server’s /tmp directory.

-rwsr-xr-x. 4 root root 234223 Jun 6 22:52 bash*

Which of the following should be done to prevent further attacks of this nature?

A.    Never mount the /tmp directory over NFS
B.    Stop the rpcidmapd service from running
C.    Mount all tmp directories nosuid, noexec
D.    Restrict access to the /tmp directory

Answer: C

QUESTION 37
Company GHI consolidated their network distribution so twelve network VLANs would be available over dual fiber links to a modular L2 switch in each of the company’s six IDFs.
The IDF modular switches have redundant switch fabrics and power supplies.
Which of the following threats will have the GREATEST impact on the network and what is the appropriate remediation step?

A.    Threat: 802.1q trunking attack
Remediation: Enable only necessary VLANs for each port
B.    Threat: Bridge loop
Remediation: Enable spanning tree
C.    Threat: VLAN hopping
Remediation: Enable only necessary VLANs for each port
D.    Threat: VLAN hopping
Remediation: Enable ACLs on the IDF switch

Answer: B

QUESTION 38
Within an organization, there is a known lack of governance for solution designs.
As a result there are inconsistencies and varying levels of quality for the artifacts that are produced.
Which of the following will help BEST improve this situation?

A.    Ensure that those producing solution artifacts are reminded at the next team meeting that
quality is important.
B.    Introduce a peer review process that is mandatory before a document can be officially
made final.
C.    Introduce a peer review and presentation process that includes a review board with representation from relevant disciplines.
D.    Ensure that appropriate representation from each relevant discipline approves of the solution documents before official approval.

Answer: C

QUESTION 39
An administrator of a secure web server has several clients with top security clearance and prefers security over performance.
By default, which of the following cipher suites would provide strong security, but at the same time the worst performance?

A.    3DES-SHA
B.    DES-MD5
C.    Camellia-SHA
D.    RC4-MD5

Answer: A

QUESTION 40
Corporate policy states that the systems administrator should not be present during system audits.
The security policy that states this is:

A.    Separation of duties.
B.    Mandatory vacation.
C.    Non-disclosure agreement.
D.    Least privilege.

Answer: A

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QUESTION 31
After several passes with a malware removal program, the program keeps detecting the same malware infection after a reboot. Which of the following should be done to attempt to remove the offending malware?

A.    Run the malware removal program while disconnected from the Internet
B.    Run the malware removal program in Windows Safe Mode
C.    Reinstall the malware removal program from a trusted source
D.    Set the malware removal program to run each time the computer is rebooted

Answer: B
Explanation:
http://www.pcworld.com/article/243818/how_to_remove_malware_from_your_windows_pc.html

QUESTION 32
A user, Joe, calls and states every few hours he is unable to connect to the Internet for several minutes but is able to access internal sites during this time. Which of the following tools would be used to find the issue with the network connection?

A.    TRACERT
B.    NETSTAT
C.    IPCONFIG
D.    NSLOOKUP

Answer: A
Explanation:
http://support.microsoft.com/kb/162326

QUESTION 33
A technician is trying to prevent a local application from reaching the web due to security concerns. Which of the following solutions could BEST prevent the application from reaching the web? (Select TWO).

A.    Configure the workstation for a static IP
B.    Disable all wireless network connections
C.    Remove shortcuts to the application
D.    Block the application in Windows Firewall
E.    Change network location to Work
F.    Reroute the web address in HOSTS file

Answer: DF
Explanation:
Use Windows firewall to restrict an application from reaching the web. Alternatively you can also reroute the web address in the HOST file.

QUESTION 34
For the last year, a company has gathered statistics on the most common security incidents. The highest percentage deals with opening email attachments that contain malware. Which of the following would mitigate this issue without reducing productivity?

A.    Annual cyber security education
B.    Update antivirus signatures more often
C.    Block all email attachments
D.    Install an IPS on each workstation

Answer: A
Explanation:
http://www.aps.anl.gov/Safety_and_Training/Training/Courses/esh223/start.html

QUESTION 35
A company wants to ensure that the latest cyber security threats are known to the employees across the enterprise to minimize occurrences. Which of the following should be implemented?

A.    Message of the Day
B.    Email lists
C.    Company forums
D.    Regular user education

Answer: D
Explanation:
Educating user is the best way to combat security threats. After all security threats occur when a human carries it across unknowingly.

QUESTION 36
Which of the following operating systems can be upgraded directly to Windows 7 Professional by a default installation? (Select TWO).

A.    Windows 7 Home Premium
B.    Windows Vista Business
C.    Windows XP Home
D.    Windows XP Professional 64-bit
E.    Windows XP Media Center

Answer: AB
Explanation:
http://technet.microsoft.com/en-us/library/dd772579(v=ws.10).aspx

QUESTION 37
A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT?

A.    Document findings, actions, and outcomes
B.    Escalate problem to a senior technician
C.    Re-establish new theory of probable cause
D.    Perform a full system backup

Answer: A
Explanation:
http://ptgmedia.pearsoncmg.com/images/9781587132636/samplechapter/9781587132636_ch04.pdf

QUESTION 38
A technician is implementing a SOHO wireless network for Company A that shares a floor with Company B. Which of the following would BEST secure the wireless network so that only Company A employees are allowed access?

A.    Turning down the radio power level
B.    Enabling MAC filtering
C.    Setting a high encryption level
D.    Disabling the SSID broadcast

Answer: B
Explanation:
http://compnetworking.about.com/cs/wirelessproducts/qt/macaddress.htm

QUESTION 39
A technician enabled remote management on the small office WAP to manage this device from another location. Users are reporting that the WAP has changed its SSID without anyone’s knowledge. Which of the following would prevent this from occurring?

A.    Change to user MAC filtering
B.    Change default usernames and passwords
C.    Disable the SSID from broadcasting
D.    Enable static IP addresses

Answer: B
Explanation:
http://compnetworking.about.com/od/routers/ss/routerpassword.htm

QUESTION 40
A technician has configured the ability to connect to a small office server using remote desktop
from a workstation within the office. The technician has reviewed logs that show constant brute force attacks to that server from outside the network. Which of the following would prevent this from occurring?

A.    Configure the server to use a static IP
B.    Logically move the server to the DMZ
C.    Reallocate the server to a different networking closet
D.    Disable the remote desktop port

Answer: D
Explanation:
http://technet.microsoft.com/en-us/library/cc759006(v=ws.10).aspx

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QUESTION 31
A customer has purchased a 1TB internal hard drive. The customer would like to have it installed as a data drive in their existing system. The technician discovers there is no spare power supply connector for the new hard drive. Which of the following would enable the technician to EASILY accomplish the task? (Select TWO).

A.    Replace the existing hard drive.
B.    Replace the power supply.
C.    Remove the floppy disk.
D.    Remove the CD-ROM.
E.    Split an existing power connection.

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QUESTION 31
Which of the following characteristics differentiate a rainbow table attack from a brute force attack? (Select TWO).

A.    Rainbow table attacks greatly reduce compute cycles at attack time.
B.    Rainbow tables must include precompiled hashes.
C.    Rainbow table attacks do not require access to hashed passwords.
D.    Rainbow table attacks must be performed on the network.
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QUESTION 21
The security administrator needs to manage traffic on a layer 3 device to support FTP from a new remote site. Which of the following would need to be implemented?

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B.    VLAN management
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QUESTION 21
Which of the following is a definition of an RFP?

A.    A document sent to potential vendors to solicit a bid for a project
B.    A document sent to potential vendors to request information for skills and experience for a project
C.    A document sent to potential vendors to request a commitment for a project
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QUESTION 21
A technician wants to separate networks on a switch. Which of the following should be configured to allow this?

A.    VLAN
B.    Trunking
C.    Spanning tree
D.    Traffic filtering

Answer: A
Explanation:
A VLAN is a group of end stations in a switched network that is logically segmented by function, project team, or application, without regard to the physical locations of the users. VLANs have the same attributes as physical LANs, but you can group end stations even if they are not physically located on the same LAN segment.

QUESTION 22
A user does not have network connectivity. While testing the cable the technician receives the below reading on the cable tester:

1———–1
2———–2
3———–3
4———–4
5———–5
6———–6
7———–7
8———–8

Which of the following should the technician do NEXT?

A.    Cable is a crossover, continue troubleshooting
B.    Pin 3 is not used for data, continue troubleshooting
C.    Pin 3 is not used for data, replace the NIC
D.    Redo the cable’s connectors

Answer: D

QUESTION 23
A technician needs multiple networks, high speeds, and redundancy on a system. Which of the following configurations should be considered for these requirements? (Select TWO).

A.    Routing table
B.    Next hop
C.    Port mirroring
D.    Port monitoring
E.    VLANs

Answer: CE
Explanation:
Port mirroring is used on a network switch to send a copy of network packets seen on one switch port (or an entire VLAN) to a network monitoring connection on another switch port. This is commonly used for network appliances that require monitoring of network traffic, such as an intrusion detection system, passive probe or real user monitoring (RUM) technology that is used to support application performance management (APM).
In computer networking, a single layer-2 network may be partitioned to create multiple distinct
broadcast domains, which are mutually isolated so that packets can only pass between them via one or more routers; such a domain is referred to as a Virtual Local Area Network, Virtual LAN or VLAN.

QUESTION 24
A technician decides to upgrade a router before leaving for vacation. While away, users begin to report slow performance. Which of the following practices allows other technicians to quickly return the network to normal speeds?

A.    Change management
B.    Baselines
C.    Asset management
D.    Cable management

Answer: A
Explanation:
As soon as technician found a problem he generates a change management request to make changes to fast up the speed of router.

QUESTION 25
Which of the following would a network administrator recommend to satisfy fault tolerance needs within the datacenter?

A.    Multimode fiber
B.    Setting up a new hot site
C.    Central KVM system
D.    Central UPS system

Answer: D
Explanation:
For unintruppted power supply we need ups as from this no power issue will come and our systems will remain safe.

QUESTION 26
During a disaster recovery test, several billing representatives need to be temporarily setup to take payments from customers. It has been determined that this will need to occur over a wireless network, with security being enforced where possible. Which of the following configurations should be used in this scenario?

A.    WPA2, SSID enabled, and 802.11n.
B.    WEP, SSID enabled, and 802.11b.
C.    WEP, SSID disabled, and 802.11g.
D.    WPA2, SSID disabled, and 802.11a.

Answer: D
Explanation:
WPA2 is a security technology commonly used on Wi-Fi wireless networks. WPA2 (Wireless Protected Access 2) replaced the original WPA technology on all certified Wi-Fi hardware since 2006 and is based on the IEEE 802.11i technology standard for data encryption.

QUESTION 27
Which of the following wiring distribution types, often found in company closets, is used to connect wiring from individual offices to the main LAN cabling?

A.    MDF
B.    66 block
C.    IDF
D.    Patch panel

Answer: D
Explanation:
A patch panel, patch bay, patch field or jack field is a number of circuits, usually of the same or similar type, which appear on jacks for monitoring, interconnecting, and testing circuits in a convenient, flexible manner.

QUESTION 28
Which of the following network access security methods ensures communication occurs over a secured, encrypted channel, even if the data uses the Internet?

A.    MAC filtering
B.    RAS
C.    SSL VPN
D.    L2TP

Answer: C
Explanation:
SSL VPN consists of one or more VPN devices to which the user connects by using his Web browser. The traffic between the Web browser and the SSL VPN device is encrypted with the SSL protocol or its successor, the Transport Layer Security (TLS) protocol.

QUESTION 29
Which of the following is the difference between 802.11b and 802.11g?

A.    Distance
B.    Frequency
C.    Speed
D.    Transmission power

Answer: C
Explanation:
802.11b has a maximum speed of 11Mbps whereas 802.11g has a speed of 54Mbps.

QUESTION 30
Users are reporting that some Internet websites are not accessible anymore. Which of the following will allow the network administrator to quickly isolate the remote router that is causing the network communication issue, so that the problem can be reported to the appropriate responsible party?

A.    Ping
B.    Protocol analyzer
C.    Tracert
D.    Dig

Answer: C
Explanation:
Tracet command will tell the administrator which route is not present or which is present so he will come to know whether he has appropriate route or not.

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QUESTION 21
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QUESTION 21
A company is developing a new web application for its Internet users and is following a secure coding methodology.
Which of the following methods would BEST assist the developers in determining if any unknown vulnerabilities are present?

A.    Conduct web server load tests.
B.    Conduct static code analysis.
C.    Conduct fuzzing attacks.
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QUESTION 409
Engineers are preparing to move guests to new compute and storage infrastructure. Basic network and SAN connectivity have been established. Which of the following options are valid NEXT steps to prepare for guest migration to the new infrastructure? (Select two.)

A.    Tag the live migration VLAN on the trunk to the new servers
B.    Correctly size and provision NFS LUNs on the new storage
C.    Zone HBAs
D.    Prep mirror VMs on new hosts for data migration
E.    Tag the SAN trunks with the correct guest network VLANs

Answer: AD

QUESTION 410
An administrator is implementing a private cloud that will be used as a test environment. To limit the number of guests per subnet to a maximum of 14, the administrator implemented a /20 network. Which of the following should the administrator use to assign the networks?

A.    DHCP
B.    Subnet
C.    VLAN
D.    Gateway

Answer: A

QUESTION 411
A Chief Information Officer (CIO) has summoned an administrator due to the datacenter power bill being significantly higher than normal. The administrator explains that a new array was installed for a 20TB CRM application. Which of the following solutions would provide a new performance benefit and also reduce power consumption?

A.    SSD
B.    SAS
C.    SATA
D.    FC

Answer: A

QUESTION 412
Cloud bursting can alleviate which of the following attacks?

A.    Buffer Overflow
B.    Brute Force
C.    XSS
D.    DDOS

Answer: D

QUESTION 413
An administrator is testing a new web server from outside of the corporate firewall. The administrator performs a test from a single PC and the web server responds accordingly. The administrator then provisions several virtual machines on a network behind NAT and uses them to perform the same operation on the web server at the same time, but thereafter soon discovers that none of the machines can reach the web server. Which of the following could be responsible?

A.    IPS
B.    Blacklisting
C.    IDS
D.    Whitelisting
E.    Firewall

Answer: E

QUESTION 414
Which of the following would a company implement to provide authentication to multiple websites that are delivered through PaaS?

A.    Federation services
B.    MAC
C.    Multi-factor authentication
D.    RBAC

Answer: D

QUESTION 415
An administrator is responsible for managing a host that is part of a private cloud. The host has one physical quad core CPU. The administrator is tasked with creating a new guest that requires a single CPU. Which of the following actions should the administrator do?

A.    Assign 1 virtual CPU to the Guest
B.    Assign 1 virtual CPU to the Host
C.    Assign 1 physical CPU to the Guest
D.    Assign 1 physical CPU to the Host

Answer: A

QUESTION 416
Which of the following storage technologies is IP-based?

A.    SCSI
B.    DAS
C.    FCP
D.    NAS

Answer: D

QUESTION 417
An administrator has created a new virtual server according to specifications and verified that TCP/IP settings are correct. When the VM is powered on, however, an error message indicates that a network card MAC address conflict exists. Which of the following would resolve this issue?

A.    Remove the virtual NIC and configure another one.
B.    Add an additional NIC with a loopback interface.
C.    Ping the IP address to determine the location of the conflict.
D.    Change the MAC to ff:ff:ff:ff:ff:ff and obtain a new address.

Answer: A

QUESTION 418
An administrator is no longer receiving alerting messages from the web server platform that recently failed over to a new secondary datacenter due to a power failure. Which of the following is the cause of the problem?

A.    Port 21 in only allowed inbound at the primary datacenter
B.    Port 22 to the log server is blocked outbound
C.    Port 162 in DMZ is blocked inbound
D.    Port 162 in DMZ is blocked outbound

Answer: C

QUESTION 419
An organization wants to create a server VM that is segregated from the rest of the servers. Which of the following should the server administrator configure?

A.    Virtual NIC
B.    Trunk port
C.    Virtual memory
D.    VPN connection

Answer: A

QUESTION 420
Which of the following ensures that there is enough space for vendors to install their programs and run the software they will be managing for various SaaS products?

A.    Network isolation
B.    Laws and regulations
C.    Multi-tenancy
D.    Data segregation

Answer: C

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QUESTION 21
Which of the following features allows for easier navigation of long lists on a tablet device?

A.    Pinch-zoom
B.    Multitouch
C.    Scrollbars
D.    Touch flow

Answer: D
Explanation:
http://gigaom.com/2010/03/08/touchscreen-tablets/

QUESTION 22
Which of the following file system types is used primarily for optical media?

A.    FAT32
B.    NTFS
C.    HPFS
D.    CDFS

Answer: D
Explanation:
http://www.computerhope.com/jargon/c/cdfs.htm

QUESTION 23
When moving files from a Microsoft gaming console, which of the following command line utilities is recommended to transfer files?

A.    IMAP
B.    XCOPY
C.    DISKPART
D.    FDISK

Answer: B
Explanation:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/xcopy.mspx?mfr=true

QUESTION 24
Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use?

A.    Disable DHCP and assign a static IP address to each network device physically connected to the network.
B.    Enable MAC address filtering across all network jacks and record the MAC address of guest devices.
C.    Disable all switch ports when they are not utilized and enable them on an as needed basis.
D.    Place guest network jacks in public areas and all other jacks in secure areas as needed.

Answer: C
Explanation:
The best way is to disable all switch ports when they are not utilized. Switch them on when you need them. This way, you can prevent external contractors from physically plugging devices in to company’s network jacks.

QUESTION 25
After installing a new printer the organization determines that there are problems printing images and very large files. Which of the following will MOST likely resolve the issue?

A.    Update the drivers using WHQL drivers
B.    Install additional memory to each computer
C.    Install additional memory to the printer
D.    Apply the latest OS service pack

Answer: C
Explanation:
http://www.ehow.com/how_6875286_install-printer-memory.html

QUESTION 26
Which of the following command line tools will terminate a non-system process without restarting the computer?

A.    Shutdown
B.    Kill
C.    Erase
D.    Break

Answer: B
Explanation:
http://www.tech-recipes.com/rx/446/xp_kill_windows_process_command_line_taskkill/

QUESTION 27
After accidentally removing a hard drive from a server with three drives in a RAID 5 configuration, a technician notices the server locks up and shuts down. Which of the following can the technician do to quickly fix the problem?

A.    Replace the RAID controller and boot.
B.    Reinsert the drive and boot.
C.    Plug the drive back in, the system will resume automatically.
D.    Remove all drives and rebuild the array.

Answer: B
Explanation:
Just reinsert the drive and boot the computer. The computer will start since it is a RAID 5 configuration.

QUESTION 28
A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem?

A.    Running a full DEFRAG on the system
B.    Clearing the AppData temp folder entirely
C.    Clearing the Windows Update download cache entirely
D.    Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website

Answer: C
Explanation:
http://larsjoergensen.net/windows/windows-7/how-to-clear-the-windows-update-download-cache-in-windows-7

QUESTION 29
A user reports that their wireless connectivity is being spotty. The issue seems to interrupt their wireless signal connection when the laptop screen is tilted forward or backward during operation. When this happens, the entire wireless signal drops out until the screen is left in position for a
good minute or so. Which of the following MOST likely explains what is happening?

A.    The hinges on the laptop screen are not strong enough to support the wireless signal cables.
B.    The wireless card is losing contact to its socket when the screen is opening/closing.
C.    The laptop is designed to work optimally with wireless when the screen is at a perfect 90 degree angle.
D.    The wireless signal cables are being crimped when the screen is opening/closing.

Answer: D
Explanation:
http://compnetworking.about.com/od/wirelessfaqs/f/wifilaptoprange.htm

QUESTION 30
A user states that they cannot connect to the network or the Internet. The technician determines the issue is that the computer has a static IP address and needs to use DHCP to work correctly. The technician sets the NIC to automatically assign an IP address. Which of the following should the technician perform NEXT?

A.    Identify the type of network card and what Operating System the computer is running
B.    Confirm the computer is back on the network and has Internet connectivity
C.    They need to annotate what the static IP address was and inform the employee’s manager
D.    They need to determine why the NIC was assigned a static IP address

Answer: B
Explanation:
http://technet.microsoft.com/en-us/library/dd183692(v=ws.10).aspx

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QUESTION 21
Which of the following memory types has 184 pins?

A.    DDR3
B.    DDR
C.    SDRAM
D.    DDR2 Read More …